At this time, masks are optional, however, if you or your child are ill we do appreciate you wearing one to keep our staff healthy. We are continuing to see both well children and sick children and have changed our policies to try and keep both our patients and our staff safe. During this time, we are available by phone as always. If you have a general question, please contact the office during our hours of operation. If we don’t answer immediately, we are always available through our answering service and will return your call shortly.
• We are seeing sick patients in our office as we always have, but we ask that you call our office to let us know when you have arrived. You can remain in your vehicle until we have a room ready for your child, and then our staff will call you to bring you directly into the room. This allows us to keep our waiting room free of sick patients.
• We also offer telehealth visits for certain types of visits. These telehealth visits will be submitted to your insurance company, and please note that you will be responsible for any cost-shares or balances that may result from these type of visits.
• We are pleased to be able to offer Covid-19 vaccines at our office. If you are interested in scheduling your child for a vaccine, please call our office to get this scheduled.
• We offer Covid-19 testing at our office. Please contact our office if you are interested in getting scheduled for a test.
Proper cleaning protocols are being followed in regards to personal hygiene and sanitizing the office. This includes, but not limited to, sanitizing before and after each patient contact, frequent cleaning of counter surfaces and door-handles in common areas, and sanitizing each room after the patient leaves. Additionally, we have HEPA filters in some of our rooms to assist with increased air flow and air purification. Most importantly, we are here for our patients. Whether it’s for a well-visit, sick visit, mental health visit or any other concerns, we want to make sure you are comfortable calling or coming in to our office and that we continue to provide you excellent medical care. Please call us with any further questions or concerns.
The Providers and Staff of Pediatric Pathways